Patient Code of Conduct

To provide a safe and healthy environment for patients, staff and visitors, Northeast Endocrinology expects visitors, patients and accompanying family members to refrain from unacceptable behaviors that are disruptive or pose a threat to the rights or safety of other patients and staff.

The following behaviors are prohibited:

• Making harassing, offensive, or intimidating statements, or threats of violence through phone calls, letters, voicemail, email, or other forms of written, verbal, or electronic communication
• Possession of firearms or any weapon
• Physical assault, arson or inflicting bodily harm
• Making verbal threats to harm another individual or destroy property
• Intentionally damaging equipment or property
• Making menacing or aggressive gestures
• Racial or cultural slurs or other derogatory remarks associated with, but not limited to age, race, language, or sexuality

To ensure that the privacy of our patients and staff is protected and to ensure that the physician-patient relationship remains confidential and private, Northeast Endocrinology does not permit anyone to record, video tape or photograph our facilities in any way during any visit or appointment with us.

Only trained service animals are permitted in the office.

Patients visiting us for in-room exams, who have children under 12 with them, are not able to leave them unsupervised and should expect them to be present during their exam.

While we strive to provide great patient care; rude, hurtful, or hostile behavior toward staff members will not be tolerated and will be considered grounds for dismissal. If you have a complaint, please ask to speak to the Manager, we will be happy to address it.