Announcements
Important Changes to Patient Communication
NEA is introducing Endobot, Elvis, and the Healow Patient Portal as our primary communication resources for routine patient communication and service requests.
What You Need to Know
- Live-agent support will not be routinely available.
- Patients are expected to utilize Endobot, Elvis, or the Healow Patient Portal for routine communication and service requests.
- Routine walk-in requests requiring staff assistance must first be submitted through NEA’s approved communication resources.
🔒 Identity Verification Is Required
For your privacy and security, NEA cannot provide assistance until your identity has been successfully verified.
Identity verification is required when using Endobot, Elvis, and the Healow Patient Portal.
Please review the attached flyer to learn how these communication tools work and how they can help you receive faster service.
We’ve listened to your feedback. These enhancements are designed to reduce delays, improve access, and make it easier to receive the assistance you need while allowing our physicians and staff to remain focused on delivering exceptional patient care.
Announcements
Announcements
Welcome Dr. Asif Surani
Northeast Endocrinology Associates is pleased to welcome Dr. Asif Surani to our team. We are excited to expand our commitment to providing compassionate, patient-centered endocrine care and look forward to serving our community together.
Please join us in welcoming Dr. Surani to the practice.




