Cancellation / No-Show Policy
Our goal is to provide quality medical care in a timely manner. In order to do so, we have had to implement a no-show/cancellation policy. This policy enables us to better utilize available appointments for our patients in need of medical care.
Cancellation of an Appointment:
To be respectful of the medical needs of other patients, please be courteous and contact Northeast Endocrinology promptly if you are unable to attend a scheduled appointment. This time will be reallocated to someone who is in urgent need of treatment. If it is necessary to cancel your scheduled appointment, we require that you contact us at least 48 hours in advance to avoid $75.00 fee. Appointments are in high demand, and your early cancellation will give another person the possibility to have access to timely medical care.
A “no-show” is someone who misses an appointment without cancelling or rescheduling it in an adequate manner. “No-shows” inconvenience those individuals who need access to medical care in a timely manner. A failure to present at the time of a scheduled appointment will be recorded in the patient’s chart as a “no-show” and patient will be assessed a $75.00 fee.
No Show fees are not covered by your insurance. No show fee is required to be paid prior to scheduling another visit.
In the event you have three “no-shows”/cancellations, all remaining appointments may be cancelled and may be referred back to your primary care/referring physician for future medical care.